Before filing a formal complaint, you may want to discuss your concerns with your child’s principal or Seattle Public Schools Ombudsperson. This is often the fastest way to resolve your concerns.

This may also lead to solutions that are not available through the formal complaint process. An OSCR staff member can speak with you about what this step, including resolution, could look like.

In most cases, complaints must be filed within one year from the date of the discriminatory event. A complaint must be in writing, describe what happened, and state why you believe it is discrimination. It is also helpful to include what actions you would like the district to take to resolve your complaint. Some complaints may not be considered complete until the signed Affirmation and Authorization form is received granting permission to disclose your identity and to investigate your complaint. Complaints may be submitted by mail, email, or hand delivery to any District or school administrator, the Office of Student Civil Rights, or Human Resources.

When the school district receives your written complaint, you will be provided a copy of the District’s discrimination complaint procedure. The Office of Student Civil Rights or Human Resources will then make sure that the school district conducts a prompt and thorough investigation. You may also agree to resolve your complaint without an investigation.

The school district must respond to you in writing within 30 calendar days after receiving your complaint, unless you agree on a different date or an exceptional circumstances related to the complaint require an extension of the time limit. If the complaint takes more than 30 calendar days, you will be notified in writing about the reasons for the extension and the anticipated response date.

When the school district responds to your complaint, the response must include:

1. A summary of the results of the investigation;
2. Whether or not the district has failed to comply with civil rights requirements related to your complaint;
3. Notice of your right to appeal, including where and to whom the appeal must be filed; and
4. Any corrective measures determined necessary to correct any noncompliance.

If you disagree with the school district’s decision, you may appeal to the school board. You must file a notice of appeal in writing to the secretary of the school board within 10 calendar days after you received the school district’s response to your complaint.

The school board will schedule a hearing within 20 calendar days after they received your appeal, unless you agree on a different timeline. At the hearing, you may bring witnesses or other information related to your appeal.

The school board will send you a written decision within 30 calendar days after the district received your notice of appeal. The school board’s decision will include information about how to file a complaint with OSPI.

If you do not agree with the school district’s appeal decision, you may file a complaint with the Office of Superintendent of Public Instruction (OSPI). A complaint must be filed with OSPI within 20 calendar days after you received the district’s appeal decision.

You may send your complaint to OSPI by:

• email: Equity@k12.wa.us
• fax: 360-664-2967
• Mail:
  • OSPI Equity and Civil Rights Office
    PO Box 47200
    Olympia, WA 98504-7200